At getCanadaShrewms, we are committed to delivering your orders promptly and in excellent condition. This Shipping Policy outlines the terms and conditions related to the shipment of our products purchased through our website.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or statutory holidays will be processed on the next business day. During peak seasons, processing times may be slightly longer. You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Methods and Delivery Times
We offer the following shipping options for orders within Canada:
Standard Shipping: Estimated delivery within 5–10 business days after shipment. This is the default shipping method.
Expedited Shipping: Estimated delivery within 2–4 business days after shipment. Additional charges apply and will be calculated at checkout.
Please note: Delivery times are estimates and are not guaranteed. Deliveries to remote or northern communities may require additional transit time.
Shipping Rates
Shipping rates are calculated at checkout based on order weight, shipping method, and delivery address. All shipping charges are displayed in Canadian Dollars (CAD). Free standard shipping may be offered on orders that meet a minimum purchase threshold (when available).
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can also check the status of your order by contacting us at info@getcanadashrewms.com or calling (604) 274-2131.
Shipping Restrictions
Currently, getCanadaShrewms ships to addresses within Canada only. We do not ship to international destinations at this time. Certain products may be subject to shipping restrictions to specific provinces or territories due to local regulations. If your order contains a restricted item, we will notify you and offer a refund or alternative product.
Lost or Damaged Packages
If your package is lost, damaged, or has not arrived within the estimated delivery window, please contact us as soon as possible. We will work with the shipping carrier to locate your package or arrange a replacement or refund as appropriate. getCanadaShrewms is not responsible for packages lost or stolen after confirmed delivery to the address provided at checkout.
Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping information at checkout. getCanadaShrewms is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us as undeliverable due to an incorrect address or failure to collect, you may be responsible for return shipping costs and reshipment fees. If you realize you have entered incorrect information, please contact us immediately at info@getcanadashrewms.com or call (604) 274-2131 before the order ships.
Contact Us
If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us.
Email: info@getcanadashrewms.com
Phone: (604) 274-2131
Address: 11520 Horseshoe Wy, Richmond, BC V7A 4V5, Canada
